IT Manager

ERTO (Egis Road and Tunnel Operations) was established in Ireland in 2005 and is part of EGIS, we are dedicated to ensuring the efficient management and operational excellence of critical infrastructure projects, in Ireland we operate and maintain over 470km of our motorway as well as the Dublin Tunnel, Jack Lynch Tunnel and Limerick Tunnel. We combine sustainability, safety, and quality management practices to deliver top-tier services to our clients and the public. Our team is committed to innovation, safety, and performance, offering a dynamic and inclusive work environment.

ERTO serves as the contractor, responsible for delivering comprehensive services including routine and preventive maintenance, asset renewals, and upgrades, in alignment with health, safety, and environmental standards. ERTO plays a key role in coordinating with stakeholders, ensuring compliance with ISO-certified management systems, managing risks, optimizing asset performance, and implementing sustainability initiatives to reduce the environmental impact of operations. Additionally, ERTO oversees the safety documentation, change control processes, and ensures that all activities align with Transport Infrastructure Ireland’s (TII) goals for efficiency, resilience, and sustainability.

We are in the Dublin Tunnel Control Building on East Wall Road, Dublin 3. The position requires compliance with ethical codes, internal rules, local regulations, and health and safety rules for Egis Road and Tunnel Operation activities. This site is secure and offers parking.

Position: OT and IT Manager

Immediate Supervisor: Asset Manager, Tunnel Director

Work Location: Dublin Tunnel Control Building, D03NH33

The OT and IT Manager will lead the integration and automation of Operational Technology (OT) and Information Technology (IT) systems with a significant focus on enhancing and automating reporting mechanisms. This role will drive efficiency, improve decision-making, and provide actionable insights by leveraging advanced technologies to streamline and optimize reporting processes across the organization. Lead the day-to-day management of the IT & OT security operations team and maintain regular communication with management, key stakeholders and sub-contractors.

This role is pivotal in driving digital transformation, streamlining workflows, and optimizing technology to meet strategic objectives.

Key Competencies:

• Strategic Visionary: Ability to see the big picture and align OT and IT systems with long-term business goals.
• Innovative Thinker: Willingness to explore and implement emerging technologies to enhance operational performance.
• Resilient Leader: Strong capability to manage complex projects and drive performance in multidisciplinary teams.
• Commitment to continuous improvement and learning.

Key Responsibilities:

Technology Strategy & Integration:

• Lead the convergence of OT and IT systems in line with organizational goals.
• Develop roadmaps for digital transformation and automation projects.
• Oversee system architecture, ensuring seamless interoperability between enterprise IT systems and industrial control systems.

Cybersecurity & Risk Management:

• Implement and enforce robust cybersecurity policies across OT and IT domains.
• Coordinate regular risk assessments and mitigation plans for network and operational infrastructure.

Operations & System Management:

• Manage IT and OT infrastructure, including servers, networks, SCADA systems, and data centres.
• Ensure high availability, integrity, and reliability of critical systems.
• Lead incident response and troubleshooting efforts across both domains.

Team Leadership & Vendor Management:

• Supervise and mentor IT and OT team members.
• Liaise with external vendors and service providers to manage tools, contracts, and service levels.

Resilience and Continuity

• Lead the development and execution of disaster recovery and business continuity plans for OT and IT systems.
• Ensure high availability of critical OT and IT services to minimize downtime and operational disruptions.

Compliance & Governance:

• Ensure adherence to industry regulations such as ISO 27001, NIST, or sector-specific standards.
• Maintain documentation and prepare for audits across IT and OT operations.

Objective Setting & Performance Evaluation:

• Set SMARTER objectives (Specific, Measurable, Achievable, Relevant, Timely, Evaluable, Revisable) for the IT/OT team to align with organizational goals​.
• Monitor and revise objectives as needed to support continuous improvement and adaptability.

Business Process Automation

• Analyse existing workflows to identify inefficiencies and areas suitable for automation across industrial and business environments.
• Design, implement, and maintain process automation solutions, leveraging technologies such as, AI, IoT, and SCADA systems.

Qualifications:

• Bachelor's or Master's degree in Computer Science, Engineering, or related field.
• 7+ years of experience in IT and/or OT management roles.
• Strong understanding of ICS/SCADA systems, IT networks, cloud solutions, and cybersecurity principles.
• Proven experience in managing cross-functional teams and digital transformation projects.

Certifications such as CISSP, CISM, PMP, or equivalent are a plus.