Head of Network Operations

Egis is a leading global consulting, construction engineering and operating firm. We work together with our clients, across every aspect of transport, energy and the built environment to build a more balanced, sustainable and resilient world. The Egis Group has over 50 years’ experience and a team of 19,500 employees in over 120 countries around the world. Joining our Group means, above all, sharing our values as a people-first company, strongly committed to sustainability and innovation.

In the UK we're proud to be delivering some of the most iconic projects which help connect people, protect our environment and meet emission reduction targets. From motorways to tramways, nuclear power plants to smart cities, clients choose us to help them solve their most complex challenges - delivering climate-responsible growth that meets the needs of communities, industry, and the planet.

The M25 is one of our Flagship projects in the UK! It is the most used part of the UK Strategic Road Network with it seeing over 200,000 vehicles per day and it’s a critical infrastructure asset for personal and goods vehicles into and around our capital. The network includes around 800 structures and 5 tunnels, so it requires high levels of performance, constant improvement and repairs to keep it operating smoothly.

We’ve formed a Joint Venture project called Connect Plus Services (CPS) to work with our partners to widen, operate and maintain the M25 under a 30-year contract and we are looking for a Head of Network Operations who'll spearhead the implementation and leadership of the newly established Operations Hub for the M25, seamlessly integrating road space management, planning functions and control room operations. 

This pivotal role will establish a centralised planning and scheduling hub, leveraging real-time data and analytics to optimize traffic flow, resource allocation, and road space management.

You will lead a multidisciplinary team, including diversion managers, traffic management specialists, and optimisation experts, ensuring operational efficiency and an enhanced road user experience.

Key responsibilities: 

• Oversee the creation and operation of the ‘Operations Hub’, ensuring seamless integration of planning, road space, resourcing, and scheduling functions.
• Identify opportunities for improved accuracy, cost and schedule savings through enhanced planning processes and technology integration.
• Lead a multidisciplinary team, fostering a collaborative and high-performance environment.
• Promote a strong culture of safety, ensuring the team upholds the highest health and wellbeing standards.
• Lead all control room functions, leveraging real-time data and analytics for informed operational decision-making.
• Ensure all operational activities align with CPS strategy and business objectives
• Encourage continuous learning and skill development to enhance team capabilities and performance.
• Establish clear targets and KPIs for the Operations Hub, regularly tracking and reporting on performance.
• Manage the operational budget, including cost control, recruitment, and financial forecasting to ensure efficiency and sustainability.
• Produce high-quality monthly management reports on operational performance, presenting insights to internal and external stakeholders.
• Represent the Operations Hub in community forums, workshops, and stakeholder meetings, fostering strong relationships and collaboration.

Qualifications/ skills/ experience:

• Engineering or technical background with significant experience in managing large-scale operational functions.
• Proven experience in logistics , planning and project controls best practices.
• Demonstrated ability to lead and motivate multidisciplinary teams.
• Excellent communication and stakeholder management skills, particularly with Framework Contractors, third parties, and clients
• Strong business acumen with experience in interpreting and influencing operational contracts.
• Proficiency in data analysis and real-time operational decision-making ; an understanding of traffic management systems and technologies is desirable
• Experience working in highways or a DBFO/PFI environment is highly desirable.

Personal attributes:

• A forward-thinking problem solver with strong decision-making abilities.
• Skilled in nurturing and developing high-performing, outcome-focused teams.
• Strong ability to drive continuous improvement through effective planning and structured execution.
• Capable of thriving in dynamic environments, demonstrating flexibility and perseverance in the face of challenges

Working arrangements:

Base location can be either Dartford or South Mimms

Equality, Diversity & Inclusion

We are an Equal Opportunities employer and we strive to build a workforce that truly reflects the communities we represent. We welcome candidates from all backgrounds, regardless of age, disability, gender, gender identity, gender expression, race, religion or belief, sexual orientation, socioeconomic background, and any other protected characteristic. If you decide to apply for an opportunity with us, your application will be assessed based purely on your experience, the essential and desirable criteria, and your suitability for the role. We value each and every one’s contribution as this builds our culture and means that if you work with us, you will be included, listened to, and respected.