About Us
Egis is an international player active in architecture, consulting, construction engineering and mobility services. We create and operate intelligent infrastructures and buildings that respond to the climate emergency and contribute to more balanced, sustainable and resilient territorial development. Operating in 100 countries, Egis puts the expertise of its 19,500 employees at the service of its clients and develops cutting-edge innovations accessible to all projects. Through its wide range of activities, Egis is a key player in the collective organisation of society and the living environment of citizens all over the world.
With 3,500 employees across 8 countries in the Middle East, Egis has delivered over 700 complex development projects, stimulating economic growth and enhancing quality of life. Ranked among the top ten firms in the Middle East by Engineering News Record (ENR), Egis is committed to sustainable development. The Group’s operations in the Middle East are built on strategic acquisitions and a deep understanding of local market conditions. Egis’ long history of providing comprehensive engineering, consulting, and project management services makes it a trusted partner for regional governments, investors, and developers.
About the Role
• Oversee the day-to-day operations of critical software applications.
• Ensure applications are running efficiently and meet business requirements.
• Plan and execute software updates, patches, and upgrades.
• Manage a team of application support specialists and developers.
• Assign tasks, monitor performance, and provide guidance on technical issues.
• Foster a collaborative and innovative work environment.
• Liaise with software vendors and service providers to ensure proper support.
• Negotiate contracts and manage service level agreements (SLAs).
• Collaborate with business stakeholders to gather requirements and prioritize application enhancements.
• Monitor and Budget preparation for Operational and new Initiatives in coordination with Finance.
• Compliance to the KPI’s for yearly initiatives
• Research and proposition to enhance the Application Landscape.
• Lead application-related projects, including new implementations, upgrades, and integrations.
• Develop project plans, set timelines, and ensure deliverables are met on time and within budget.
• Coordinate with other IT and business teams to ensure smooth project execution.
• Monitor application performance and troubleshoot issues.
• Resolve complex technical problems and ensure minimal disruption to business operations.
• Implement preventive measures and propose long-term solutions.
• Maintain comprehensive documentation of application configurations, processes, and user manuals.
• Provide regular reports on application performance, usage, and issues to senior management.
• Develop and conduct training sessions for end-users and support staff.
• Offer technical support and ensure that users are adequately trained on the applications.
What do we need from you
- Bachelor’s degree in computer engineering, Management Information Systems, Computer Information Systems, or related field. Master’s degree is preferred
- Minimum 10 years’ experience in the IT field, including Five (5-7) years of the required experience should have been in managing the enterprise applications and staff of a small or medium-sized Software/Applications environment.
- A total understanding and practical skills in managing the SDLC.
- Strong experience in an (Oracle E-Business Suite, ERP, Microsoft SharePoint, Microsoft Azure Cloud, Other Hyperscaler capabilities, Document Management System, CRM, Mobile Applications, Business Intelligence, AI/Gen AI capabilities and others).
- Experience of Business process improvements aligned to support IT implementations.
- Experience in managing IT Business Applications in Railway operations (preferred).
