Front of House Studio Support

WW+P is an international architectural and urban design studio. Our ethos of working collaboratively for the enjoyment of everyone influences the many sectors we specialise in.

We are lucky to be involved in some very exciting and high-profile infrastructure, rail, residential and mixed-use projects, working in a variety of materials and stylistic approaches. It is an exciting place to work, in a grounded architectural practice with a great social culture.

Located in our design studio in central London (SE1 4QH) you will enjoy the benefits of working in a highly creative and free-thinking team.

We are made up of team players, who work together and are open and trusting with colleagues, clients and stakeholders. Our studio is structured to facilitate a culture of innovation and exemplary design whilst building upon our 40 years of experience, to deliver successful projects.

Location: London - Waterloo

5 days per week in the office location

The Studio Receptionist is the first point of contact for our staff and visitors, ensuring a calm, professional and welcoming environment and ensuring that the front of house duties are delivered. This position requires a proactive and detail orientated person, with the ability to deliver key front of house duties whilst maintaining a calm, professional and welcoming environment for our staff and visitors. An additional aspect of the role is providing support to the 10N CEO and team.

Roles and Responsibilities

• Managing front of house by maintaining a tidy, professional front desk and studio space
• Serve visitors by greeting, welcoming, and directing them appropriately, ensuring staff and visitors are signing in using the sign in app
• Answering phone calls, letters, and emails and/or directing these communications to the correct department/staff person
• Diary management and managing meeting room availability across No12 and No10 Valentine Place.
• Scheduling, Coordinating and handling deliveries, including daily mail.
• Recording and maintaining office expenses
• Making key cards for new starters
• Assisting Studios’ Coordinator with coordinating internal events, such as studio presentations and visitor badge making for events
• Managing office inventory such as stationery, refreshments, office supplies and kitchen items, ensuring stock levels are in line with Studio Management policies
• Perform general administrative tasks
• Ensure cleanliness of communal spaces and meeting rooms

Other duties

• Support on special projects such as office moves and lead on seating arrangements
• Working with the studios’ coordinator to ensure both the opening up (8am) and closing down (6pm) shifts are covered.
• Work closely with the Facilities Manager, Studios’ Coordinator and Global Head of Governance and Performance to support any other studio related requirements

Person specification

Essential

• Professionalism, warmth and strong communication skills;
• Excellent time management and ability to multi-task effectively;
• Proactive positive attitude and ability to remain calm in a busy environment;
• Microsoft Tools/ Share Point knowledge;

Desired

• Previous experience in receptionist, administrative or front of house role
• Experience with Oracle procurement - can be trained

Personal skills and key competencies

Essential

• Excellent communication and interpersonal skills
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Proactive and detail-oriented
• Strong organizational and multitasking abilities

We are committed to our planet

In each project we design, engineer and operate we care deeply about the legacy we’re leaving behind. As part of our team, you’ll have a unique opportunity to use your skills and expertise to shape a better future for our communities in the UK, and all around the globe.

Our commitment is translated in the work carried out by our Egis Foundation, which funds concrete actions to address the climate crisis and is focused on educational and social initiatives that will help in the responsible and sustainable shift towards a sustainable world.

We are an Equal Opportunities employer and we strive to build a workforce that truly reflects the communities we represent. We welcome candidates from all backgrounds, regardless of age, disability, gender, gender identity, gender expression, race, religion or belief, sexual orientation, socioeconomic background, and any other protected characteristic. If you decide to apply for an opportunity with us, your application will be assessed based purely on your experience, the essential and desirable criteria, and your suitability for the role. We value each and every one’s contribution as this builds our culture and means that if you work with us, you will be included, listened to, and respected.